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· RISIS delivers using SpeedPost service for deliveries made in Singapore.
· RISIS delivers using Federal Express International Priority service for deliveries made out of Singapore.
· RISIS will send an email to inform you that your order has been sent.
· RISIS will deliver your order within 5 working days.
· RISIS’s delivery duration refers to the time taken for shipping and does not include time incurred due to customs delay or during transit.
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· RISIS delivers to selected destinations at the moment.
· RISIS will periodically adjust and increase the list of countries we deliver to.
· Destinations out of Singapore that we deliver to include:
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+ Australia
+ Bangkok
+ Belgium
+ Brunei
+ Canada
+ China
+ Denmark
+ France
+ Germany
+ Greece
+ Hong Kong
+ Ireland
+ Italy
+ Jakarta
+ Japan
+ Malaysia
+ Manila
+ Netherlands
+ New Zealand
+ Norway
+ Singapore
+ South Korea
+ Spain
+ Sweden
+ Switzerland
+ Taiwan
+ Turkey
+ UAE
+ United Kingdom
+ USA
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· If the country you are located in is not listed, do contact us at either (65) 6742 0002 or at clientservice@risis.com.sg. We will do our best to cater to your request.
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· Delivery charges do not include taxes and duties, or any other additional charges (VAT, GST, etc) incurred at the destination’s country.
· Deliveries within Singapore
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+ For personal accessories and lifestyle items, deliveries will be charged at the rate of SGD 9.00 per order. So for multiple items, you will only pay SGD 9.00.
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· Deliveries out of Singapore
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+ For personal accessories and lifestyle items, deliveries will be charged at the rate of per shipment. So for multiple items, you will only pay the rate listed.
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· For figurines, deliveries will be charged at the rate of per kilogram (kg).
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| Singapore |
SGD $9.00 |
| Malaysia |
SGD $15.40 |
Manila South Korea Jakarta
Hong Kong Bangkok Taiwan |
SGD $18.40 |
Brunei China
Australia Japan New Zealand |
SGD $23.20 |
Canada USA
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SGD $29.40 |
United Kingdom Sweden Spain Norway Belgium
Denmark France Germany Ireland Italy
Switzerland Netherlands |
SGD $30.20 |
Turkey Greece UAE
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SGD $65.50 |
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+ Delivery charge = weight of item X rate per kg or minimum 1 kg, whichever is greater.
+ 1 kg is equivalent to 2.2 pound
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| Malaysia, |
SGD $19.30 |
| Manila, South Korea, Jakarta, Hong Kong, Bangkok, Taiwan, |
SGD $23.10 |
| Brunei, China, Australia, New Zealand, |
SGD $31.20 |
| Japan, |
SGD $31.60 |
| Canada, USA, |
SGD $39.60 |
| Sweden, Spain, Norway, United Kingdom, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Switzerland, |
SGD $40.70 |
| Turkey, Greece, UAE, |
SGD $91.60 |
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Delivery Tracking For overseas deliveries using Federal Express International Priority service, customer may track the status of their shipment via www.fedex.com/sg/tracking/
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There are areas that are considered as Out of Delivery Areas (refers to addresses that are not easily accessible by normal means of transport). These deliveries would incur an additional charge of SGD 40.00. You will be informed of this charge. Please note that this charge will be billed to the customer on a separate occasion.
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